Jump.ca is a trusted SaskTel Authorized Dealer located in Saskatoon, Saskatchewan. Specializing in cell phone sales and services, the expert staff at Jump.ca are dedicated to providing professional and informative assistance to customers. As an authorized dealer, Jump.ca offers a wide range of cell phone options, accessories, and insurance packages to meet the diverse needs of their clientele. With a convenient location at Preston Crossing, customers can easily access Jump.ca for in-store shopping, pick-up, or delivery services. Whether customers are looking to upgrade their phone or need assistance with repairs, Jump.ca is committed to providing top-notch service in a timely manner. Explore the wide selection of phones and services at Jump.ca and experience excellence in customer care.
Amenities and More
- Service options
- Delivery
- In-store shopping
- In-store pick-up
- Accessibility
- Wheelchair-accessible entrance
- Payments
- Credit cards
- Debit cards
- NFC mobile payments
Reviews
I went in for my phone upgrade. All phones and packages were explained to me, and also was sold the insurance and accessories packages which were very helpful.
All was done in a timely manner.
I am very happy with the experience and the new phone.
I truly don’t believe I could have gotten worse service today, January 2nd, 2024. I came in with my 2 year old iphone that had fallen out of my coat pocket onto the sidewalk. The screen touch didn’t work but I was still receiving visible notifications. The worker (approx. 25-30 male) told me I was due for an upgrade anyways. Sounded great. Without even glancing at the phone, he told me it would be impossible to transfer any pictures from my old phone to the new one as the screen did not work. He said he’d confirm this with his tech expert in the back. He left the desk and within no more than 15 seconds, he returned saying he had done so. It would have been impossible to have a conversation with anyone within that time period. He then proceeded to charge me an absurd amount of money to “set up” the new phone. That being said, he didn’t even OPEN the new phone’s box. He did not set a thing up. I left with my “upgrade” with two cellphones in hand, neither of them functional and with $250 less in the bank. I feel I’ve been totally and completely scammed. I highly recommend taking your business elsewhere if you have the choice.
I had a very nice experience. I was served by Mankirat. Wonderful experience, he has the information, cheerful and very professional. Thanks 😊 …
The staff were so helpful! We kept them a half hour late but they stayed extremely polite and patient. Thank you so much for a remarkable customer experience!
Manny was excellent! Made the visit painless and fun. He even stayed late to make sure we got our phone data transferred. Great service, thanks again Manny!
Was a friendly agent who listened to my challenge and recommended a great solution. Very much enjoyed dealing with the agent as she was personable and knowledgeable.
Quick service very professional and polite. Will definitely be returning.
Wonderful customer service! Helped me find the right phone for me needs and set everything up so fast. Would definitely come back to see this employee again - they do their job very well.
Location
Hours
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